For New Patients
For International Patients
See our physician directory.
See our locations.
- Call our Patient Information Desk at 212-639-7081.
Cards and gifts can be sent to:
Memorial Sloan Kettering Cancer Center
1275 York Avenue
New York, NY 10065
Please include the patient’s name and room number.
- Adult inpatients: 6:00 am to 10:00 pm
- Pediatric inpatients: 8:00 am to 8:30 pm
- Intensive Care Unit (ICU): 11:00 am to 7:00 pm
For more information, see our Policy for Visitors of Patients.
Call our Clinical Information Department at 646-227-2089.
To purchase a gift for someone at our inpatient hospital, call 212-639-8035. We are open Monday to Friday, from 8:00 am to 6:00 pm, and on weekends and holidays from 11:00 am to 4:00 pm, Eastern time. Learn more about the Gift Shop.
For more information, see Support Services.
If you have a concern, question, or complaint about your care, or would like someone to serve as your advocate, call our Patient Representatives Department at 212-639-7202.
You may see 646-888-2001 show up on your phone when someone from MSK calls you. If so, please call your MSK physician or one of the numbers on this page for more information.